CourtCraft Help & Frequently Asked Questions
Need help with a custom uniform?
Click the Chat button in the bottom-right corner to ask about sizing, player names, numbers, team logos, or group orders. Our team can follow up on details that need human review.
You can also leave an inquiry below or email shop11891@outlook.com.
What can I customize?
Depending on the uniform, you can request a team name, logo, player name or player number.
What is included in a basketball uniform set?
For listings that specify a jersey and shorts set, both garments are included. Shoes and styling accessories are not included.
What sizes are available?
Sizes vary by product. Always check that product's actual size chart rather than assuming all uniforms follow the same measurements.
Can I order a single set?
Yes, eligible styles can be customized starting from one set.
Can I change my design?
Contact CourtCraft as early as possible. Changes after artwork approval or production may not be possible; order changes depend on production status.
What about shipping?
Shipping cost, available destinations and expected transit information are provided for the specific order. Check the checkout amount or contact us before purchase.
How do I order uniforms for a whole team?
Use our Team Orders inquiry page to send your team name, sport, quantities, color choices and size breakdown. If your players need different names, numbers or sizes, include a clearly matched player roster so we can check every set before production.
How do I send my team logo?
If the product page does not offer a working logo-upload field, contact us to arrange submission by email. Please do not assume that a logo is received until CourtCraft confirms the artwork.
Can I confirm the design before production?
Yes. Please ask CourtCraft to review artwork placement, spelling, player numbers and uniform colors before production. A request alone does not mean artwork or delivery timing is approved.
How much does shipping to the United States cost?
Shipping is charged separately and depends on the order, destination, carrier and package weight. The exact charge must be confirmed for your order; we do not promise a fixed U.S. shipping rate or delivery date before verification.
Can I speak with a real person?
Yes. Use the chat button when available, or email shop11891@outlook.com. Complex logo, shipping and bulk order requests are reviewed by the CourtCraft team.
How do I contact you?
Email shop11891@outlook.com with the product style, desired customization and any questions.