Shipping Policy
Shipping is charged separately from product prices. Available shipping methods and the final shipping charge are shown at checkout based on the delivery destination and order.
Current shipping rates
- Standard international shipping: US$11.99 for destinations currently covered by our international shipping zone: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, and the United States.
- China domestic standard shipping: US$26.00.
- China domestic express shipping: US$78.00.
Shipping options are subject to destination and checkout availability. If a shipping method is not available for your address or order, it will not be offered at checkout. Always review the shipping method, charge, and delivery information displayed at checkout before completing payment.
Custom production and dispatch
For personalized products, production begins after the customization details and design preview have been confirmed. Production and delivery timing can vary by product, order quantity, destination, and carrier. Any available delivery estimate will be shown during checkout or communicated during order confirmation.
Delivery information
Please provide a complete and accurate delivery address and contact details. If you need to correct an address, contact us as soon as possible before the order is dispatched.
Shipping charges are separate from product prices. Any import duties, taxes, or customs charges, where applicable, are determined by the destination country and will be handled in accordance with applicable law and the information provided at checkout.